Okta Breach Impacted All Customer Support Users—Not 1 Percent
In late October, the identity management platform Okta began notifying its users of a breach of its customer support ...
Tag: Customer
5 Ways Ecommerce Businesses Can Keep Their Customer Data Safe
expressed opinion entrepreneur Contributors are themselves. The COVID-19 pandemic has pushed nearly all retail operations online as customers embrace ...
Easing MSMEs’ Working Capital Woes with Data
expressed opinion entrepreneur Contributors are themselves. You are reading Entrepreneur India, the international franchise of Entrepreneur Media. Manish Bhatia, ...
TikTok’s Format Breeds Sassy Customer Service
Remington has since received a private message from the brand on Instagram, explaining that in addition to the video, ...
How Voice AI Can Revolutionize India’s Customer Service Industry
expressed opinion entrepreneur Contributors are their own. You are reading Entrepreneur India, the international franchise of Entrepreneur Media. Accelerating ...
4 Ways to Revolutionize Your Customer Experience in The Metaverse
expressed opinion entrepreneur Contributors are their own. The Metaverse is a new realm for everyone. For businesses inside and ...
Why User Experience Can Make (or Break) Your App-Based Business
expressed opinion entrepreneur Contributors are their own. and Over 300 million smartphone users In the US alone, app-based businesses ...
5 Ways to Add Human Touch to Your Digital Customer Experience
expressed opinion entrepreneur Contributors are their own. We have been living in a digitally-led world for some time now, ...
5 Emerging Customer Experience Trends Your Brand Should Know
expressed opinion entrepreneur Contributors are their own. As new technologies emerge, so does the need for a superior customer ...
How to Combat the Death of Customer Service in the Digital Era
expressed opinion entrepreneur Contributors are their own. Growing up working in my parents' store in Montreal taught me a ...
