Highlights of this program:
Digital user experience is part of the customer journey — CEO Brendan Sweeney and Popcorn The team understands the importance of digital hospitality, and a restaurant’s digital user experience (UX) is often a customer’s first impression.
Self is the root of all evil — According to Brendan Sweeney, money has a bad reputation. In building a long-term positive culture, he and his teammates at Popmenu decided that they would make as many ego-free decisions as possible.
you must have an answer — As the industry grapples with worker shortages and growing digital influence, Brendan Sweeney and company have Implement new technology Make sure no customer’s questions go unanswered, and even enhance the experience by interacting with their new technology.
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When co-founding Popmenu, CEO Brendan Sweeney knew to do things differently. The first rule? No corporate bullshit or egos.
Digital technology has developed into an integral part of the restaurant industry. One of the leaders of the digital hospitality movement is Brendan Sweeney, CEO and co-founder of Popmenu (@popmenu). As its tagline states, the restaurant tool “aims to turn more first-time guests into regulars.”
“Popmenu puts control and simplicity into restaurants, helping them navigate this crazy digital world and do their best to attract, engage and transact with guests and simplify their lives like never before,” Brendan Sweeney to Restaurant Influencers Host Shawn Walchef says Cali Grill Media.
This user experience has prompted Popmenu to provide more and more efficient mechanisms for its partners. With a background in product and marketing, Brendan Sweeney has a keen understanding of how potential customers shop through the senses before they walk in the door and decide to become a regular. Years of research also helped the Popmenu team adopt the strategy of a fairly well-known business, Amazon.
“When you come to the regular menu on Popmenu, it really feels like an Amazon product page,” Brendan said. “Can you see what the dish looks like? The chef can put as many words as you want. Tell the whole story. The reviews are right there. Ratings, social approval. It’s all in one place.”
This harmonious experience is critical for Popmenu to deliver to their restaurant partners and ultimately to consumers. Harmony is also the cornerstone on which the Popmenu culture is built.
“We decided to try to do it differently,” Brendan Sweeney said of starting Popmenu. “So we said from the beginning, number one: no corporate bullshit. Ultimately what really means long-term, is to keep the ego as far away from it as possible.”
The possibility of more than one founding member of an organization being aligned on what they want is impossible. However, the Popmenu team has the big prize in the field.
What started as just an idea to break out of cubicle life, which Brendan Sweeney admits will be significantly less in a year’s time, has grown into an entity driving the digital hospitality industry forward with no signs of losing momentum. . The Popmenu team hopes to also carry forward the spirit of perseverance and encourage entrepreneurs to keep going.
“It’s very rewarding when you figure things out, but man, it’s hard. It’s hard. So the whole thing is there’s no such expectation, it’s going to happen overnight,” he warned.
Hard not impossible. The people who created Popmenu have spent years coming together in different professions, and the growth continues to be phenomenal.
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About Restaurant Influencers:
Restaurant Influencers are brought to you by Toast, a powerful restaurant point-of-sale and management system that helps restaurants improve operations, increase sales, and create a better guest experience.
Toast — Powering successful restaurants.Learn more about toast.
Popcorn Also sponsor of the Restaurant Influencers podcast. We want to share this powerful opportunity with our audience to help your restaurant re-use the power of your phone.Learn more about popup menu answer.
